Freshdesk MCP Server

io.github.WYRE-AI/freshdesk-mcp

Repository Registry

What is the Freshdesk MCP server?

MCP server for Freshdesk — tickets, contacts, companies, agents, groups, and knowledge base.

How to install Freshdesk

Copy-paste configuration for popular MCP clients.

transport: stdio

Config generated by PluginBench — verify against the source before use.

Environment / auth

FRESHDESK_DOMAIN
required
Freshdesk account subdomain — the part before .freshdesk.com (e.g. 'acme')
FRESHDESK_API_KEY
required
secret
Freshdesk API key (found under Profile Settings in the Freshdesk portal)
MCP_TRANSPORT
Transport mode for the server. Set to 'stdio' for local CLI use; the image defaults to 'http' for gateway hosting.
AUTH_MODE
Credential source: 'env' reads vars locally, 'gateway' expects header injection from the WYRE MCP Gateway.
LOG_LEVEL
Log verbosity: debug, info, warn, error

~/Library/Application Support/Claude/claude_desktop_config.json

{
  "mcpServers": {
    "freshdesk-mcp": {
      "command": "docker",
      "args": [
        "run",
        "-i",
        "--rm",
        "ghcr.io/wyre-ai/freshdesk-mcp:v1.0.11"
      ],
      "env": {
        "FRESHDESK_DOMAIN": "<YOUR_FRESHDESK_DOMAIN>",
        "FRESHDESK_API_KEY": "<YOUR_FRESHDESK_API_KEY>",
        "MCP_TRANSPORT": "<YOUR_MCP_TRANSPORT>",
        "AUTH_MODE": "<YOUR_AUTH_MODE>",
        "LOG_LEVEL": "<YOUR_LOG_LEVEL>"
      }
    }
  }
}

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