io.github.bitterdev/simple-support-system-mcp MCP Server

io.github.bitterdev/simple-support-system-mcp

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What is the io.github.bitterdev/simple-support-system-mcp MCP server?

MCP server for the Simple Support System helpdesk API: read, answer and move tickets.

How to install io.github.bitterdev/simple-support-system-mcp

Copy-paste configuration for popular MCP clients.

transport: stdio

Config generated by PluginBench — verify against the source before use.

Environment / auth

SIMPLE_SUPPORT_SYSTEM_BASE_URL
required
Base URL of the Concrete CMS site running the Simple Support System package
SIMPLE_SUPPORT_SYSTEM_API_KEY
secret
API key sent as the X-Api-Key header, needed for administrative calls
SIMPLE_SUPPORT_SYSTEM_PROJECT_TOKEN
secret
Default access token for private projects

~/Library/Application Support/Claude/claude_desktop_config.json

{
  "mcpServers": {
    "simple-support-system-mcp": {
      "command": "npx",
      "args": [
        "-y",
        "simple-support-system-mcp"
      ],
      "env": {
        "SIMPLE_SUPPORT_SYSTEM_BASE_URL": "<YOUR_SIMPLE_SUPPORT_SYSTEM_BASE_URL>",
        "SIMPLE_SUPPORT_SYSTEM_API_KEY": "<YOUR_SIMPLE_SUPPORT_SYSTEM_API_KEY>",
        "SIMPLE_SUPPORT_SYSTEM_PROJECT_TOKEN": "<YOUR_SIMPLE_SUPPORT_SYSTEM_PROJECT_TOKEN>"
      }
    }
  }
}

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