Help Scout MCP Server MCP Server

Name: Help Scout MCP Server MCP Server
Author: io.github.drewburchfield

io.github.drewburchfield/help-scout-mcp

Repository Registry

What is the Help Scout MCP Server MCP server?

Search Help Scout conversations, customers, organizations, threads, and inboxes with AI assistants

How to install Help Scout MCP Server

Copy-paste configuration for popular MCP clients.

transport: stdio

Config generated by PluginBench — verify against the source before use.

Environment / auth

HELPSCOUT_APP_ID
required
secret
Help Scout OAuth2 App ID (also accepts HELPSCOUT_CLIENT_ID)
HELPSCOUT_APP_SECRET
required
secret
Help Scout OAuth2 App Secret (also accepts HELPSCOUT_CLIENT_SECRET)
REDACT_MESSAGE_CONTENT
Hide message bodies in responses for compliance (true/false)

Claude Desktop

~/Library/Application Support/Claude/claude_desktop_config.json

{
  "mcpServers": {
    "help-scout-mcp": {
      "command": "npx",
      "args": [
        "-y",
        "help-scout-mcp-server"
      ],
      "env": {
        "HELPSCOUT_APP_ID": "<YOUR_HELPSCOUT_APP_ID>",
        "HELPSCOUT_APP_SECRET": "<YOUR_HELPSCOUT_APP_SECRET>",
        "REDACT_MESSAGE_CONTENT": "<YOUR_REDACT_MESSAGE_CONTENT>"
      }
    }
  }
}

Cursor

~/.cursor/mcp.json

{
  "mcpServers": {
    "help-scout-mcp": {
      "command": "npx",
      "args": [
        "-y",
        "help-scout-mcp-server"
      ],
      "env": {
        "HELPSCOUT_APP_ID": "<YOUR_HELPSCOUT_APP_ID>",
        "HELPSCOUT_APP_SECRET": "<YOUR_HELPSCOUT_APP_SECRET>",
        "REDACT_MESSAGE_CONTENT": "<YOUR_REDACT_MESSAGE_CONTENT>"
      }
    }
  }
}

Windsurf

~/.codeium/windsurf/mcp_config.json

{
  "mcpServers": {
    "help-scout-mcp": {
      "command": "npx",
      "args": [
        "-y",
        "help-scout-mcp-server"
      ],
      "env": {
        "HELPSCOUT_APP_ID": "<YOUR_HELPSCOUT_APP_ID>",
        "HELPSCOUT_APP_SECRET": "<YOUR_HELPSCOUT_APP_SECRET>",
        "REDACT_MESSAGE_CONTENT": "<YOUR_REDACT_MESSAGE_CONTENT>"
      }
    }
  }
}

VS Code

.vscode/mcp.json

{
  "servers": {
    "help-scout-mcp": {
      "type": "stdio",
      "command": "npx",
      "args": [
        "-y",
        "help-scout-mcp-server"
      ],
      "env": {
        "HELPSCOUT_APP_ID": "<YOUR_HELPSCOUT_APP_ID>",
        "HELPSCOUT_APP_SECRET": "<YOUR_HELPSCOUT_APP_SECRET>",
        "REDACT_MESSAGE_CONTENT": "<YOUR_REDACT_MESSAGE_CONTENT>"
      }
    }
  }
}

Claude Code

claude mcp add help-scout-mcp --env HELPSCOUT_APP_ID=<YOUR_HELPSCOUT_APP_ID> --env HELPSCOUT_APP_SECRET=<YOUR_HELPSCOUT_APP_SECRET> --env REDACT_MESSAGE_CONTENT=<YOUR_REDACT_MESSAGE_CONTENT> -- npx -y help-scout-mcp-server