MCP Server

Jitbit Helpdesk MCP Server

Name: Jitbit Helpdesk MCP Server
Author: io.github.jitbit

io.github.jitbit/jitbit-helpdesk

Repository Registry

What is the Jitbit Helpdesk MCP server?

MCP server for Jitbit Helpdesk: search, list, read, and reply to support tickets from AI assistants.

How to install Jitbit Helpdesk

Copy-paste configuration for popular MCP clients.

transport: stdio

Config generated by PluginBench — verify against the source before use.

Environment / auth

JITBIT_URL
required
Base URL of your Jitbit Helpdesk instance
JITBIT_TOKEN
required
secret
API token from your Jitbit user profile
Authorization
required
secret
Bearer API token from your Jitbit user profile, for example Bearer your-api-token

Claude Desktop

~/Library/Application Support/Claude/claude_desktop_config.json

{
  "mcpServers": {
    "jitbit-helpdesk": {
      "command": "npx",
      "args": [
        "-y",
        "jitbit-helpdesk-mcp"
      ],
      "env": {
        "JITBIT_URL": "<YOUR_JITBIT_URL>",
        "JITBIT_TOKEN": "<YOUR_JITBIT_TOKEN>",
        "Authorization": "<YOUR_AUTHORIZATION>"
      }
    }
  }
}

Cursor

~/.cursor/mcp.json

{
  "mcpServers": {
    "jitbit-helpdesk": {
      "command": "npx",
      "args": [
        "-y",
        "jitbit-helpdesk-mcp"
      ],
      "env": {
        "JITBIT_URL": "<YOUR_JITBIT_URL>",
        "JITBIT_TOKEN": "<YOUR_JITBIT_TOKEN>",
        "Authorization": "<YOUR_AUTHORIZATION>"
      }
    }
  }
}

Windsurf

~/.codeium/windsurf/mcp_config.json

{
  "mcpServers": {
    "jitbit-helpdesk": {
      "command": "npx",
      "args": [
        "-y",
        "jitbit-helpdesk-mcp"
      ],
      "env": {
        "JITBIT_URL": "<YOUR_JITBIT_URL>",
        "JITBIT_TOKEN": "<YOUR_JITBIT_TOKEN>",
        "Authorization": "<YOUR_AUTHORIZATION>"
      }
    }
  }
}

VS Code

.vscode/mcp.json

{
  "servers": {
    "jitbit-helpdesk": {
      "type": "stdio",
      "command": "npx",
      "args": [
        "-y",
        "jitbit-helpdesk-mcp"
      ],
      "env": {
        "JITBIT_URL": "<YOUR_JITBIT_URL>",
        "JITBIT_TOKEN": "<YOUR_JITBIT_TOKEN>",
        "Authorization": "<YOUR_AUTHORIZATION>"
      }
    }
  }
}

Claude Code

claude mcp add jitbit-helpdesk --env JITBIT_URL=<YOUR_JITBIT_URL> --env JITBIT_TOKEN=<YOUR_JITBIT_TOKEN> --env Authorization=<YOUR_AUTHORIZATION> -- npx -y jitbit-helpdesk-mcp