io.github.mikimatsub/swsd MCP Server

io.github.mikimatsub/swsd

Repository Registry

What is the io.github.mikimatsub/swsd MCP server?

MCP server for SolarWinds Service Desk tickets, catalog, knowledge, ITSM operations, and workflows.

How to install io.github.mikimatsub/swsd

Copy-paste configuration for popular MCP clients.

transport: stdio

Config generated by PluginBench — verify against the source before use.

Environment / auth

SWSD_TOKEN
required
secret
SolarWinds Service Desk admin token (JWT). Generate in the SWSD UI: Setup -> Users & Groups -> Users -> [your user] -> Actions -> Generate JSON Web Token. Service Desk administrator rights required.
SWSD_BASE_URL
SWSD API base URL. US tenants: https://api.samanage.com (default). EU tenants: https://apieu.samanage.com.
SWSD_PROFILE
Tool registration profile: 'triage' (14 read-heavy tools), 'agent' (37 default), 'knowledge' (15 KB-author), 'operations' (64 ITSM operations tools), 'full' (66 every tool).
SWSD_WRITE_MODE
Write safety mode: 'live' calls SWSD normally; 'dry-run' returns write payload previews without sending writes; 'disabled' rejects write tools.
SWSD_ATTACHMENT_ROOT
Optional real-path boundary for local file_path attachment uploads over stdio. Files outside this directory are rejected.

~/Library/Application Support/Claude/claude_desktop_config.json

{
  "mcpServers": {
    "swsd": {
      "command": "npx",
      "args": [
        "-y",
        "swsd-mcp"
      ],
      "env": {
        "SWSD_TOKEN": "<YOUR_SWSD_TOKEN>",
        "SWSD_BASE_URL": "<YOUR_SWSD_BASE_URL>",
        "SWSD_PROFILE": "<YOUR_SWSD_PROFILE>",
        "SWSD_WRITE_MODE": "<YOUR_SWSD_WRITE_MODE>",
        "SWSD_ATTACHMENT_ROOT": "<YOUR_SWSD_ATTACHMENT_ROOT>"
      }
    }
  }
}

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