contact-center/android
anthropics/knowledge-work-plugins
How to install contact-center/android
npx skills add https://github.com/anthropics/knowledge-work-plugins --skill build-zoom-contact-center-appFull instructions (SKILL.md)
Source of truth, from anthropics/knowledge-work-plugins.
name: contact-center/android description: "Zoom Contact Center SDK for Android. Use for native Android chat/video/ZVA/scheduled callback integrations, campaign mode, service lifecycle, and rejoin handling." user-invocable: false triggers:
- "contact center android"
- "zcc android"
- "zoomccinterface android"
- "zoomccchatservice"
- "zoomccvideoservice"
- "releasezoomccservice"
- "android rejoin"
Zoom Contact Center SDK - Android
Official docs:
- https://developers.zoom.us/docs/contact-center/android/
- https://marketplacefront.zoom.us/sdk/contact/android/index.html
Quick Links
- concepts/sdk-lifecycle.md
- examples/service-patterns.md
- references/android-reference-map.md
- troubleshooting/common-issues.md
SDK Surface Summary
- SDK manager:
ZoomCCInterface - Channel services:
getZoomCCChatService()getZoomCCVideoService()getZoomCCZVAService()getZoomCCScheduledCallbackService()- Campaign support via web campaign service and campaign metadata.
Hard Guardrails
- Initialize SDK in
Application.onCreate. - Use
ZoomCCItemto define channel + identifiers. - Use
entryIdfor chat/video/ZVA. - Use
apiKeyfor scheduled callback and campaign mode. - Release services on teardown.
Common Chains
- Contact Center app and engagement context: ../../zoom-apps-sdk/SKILL.md
- Contact Center API automation: ../../rest-api/SKILL.md
Operations
- RUNBOOK.md - 5-minute preflight and debugging checklist.
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