PluginBench
Skill
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Audit score 45

okx-ai-support

okx/onchainos-skills

Route users to OKX.AI customer support and Help Center resources.

What is okx-ai-support?

A guidance-only skill that directs users to OKX.AI's Help Center and online support chat when they need assistance, report bugs, file complaints, or request help documentation. Use when a user explicitly asks for support, customer service, or help resources.

  • Routes support requests to OKX.AI Help Center
  • Provides instructions for accessing online chat support
  • Guides users through the support chat initiation process
  • Triggers on common support-related keywords and phrases
  • Runs entirely in conversation layer with no external calls or side effects

How to install okx-ai-support

npx skills add https://github.com/okx/onchainos-skills --skill okx-ai-support
Claude Code
Cursor
Windsurf
Cline

How to use okx-ai-support

  1. 1.Trigger the skill when user mentions support, help, bugs, complaints, or customer service
  2. 2.The skill returns the Help Center link and support chat instructions
  3. 3.Direct user to https://okx.ai
  4. 4.User clicks the support icon in the bottom-right corner
  5. 5.User clicks Start Chat, selects region, and begins chatting with support

Use cases

Good for
  • User reports a system error or bug in OKX.AI
  • Customer wants to file a complaint or give feedback
  • User requests access to FAQ or help documentation
  • Someone asks to talk to a human agent or customer service
  • User needs guidance on using OKX.AI features
Who it's for
  • OKX.AI users seeking customer support
  • Users experiencing technical issues
  • Customers with feedback or complaints
  • Anyone needing help documentation or FAQs

okx-ai-support FAQ

Does this skill make network requests or access wallets?

No. It runs entirely in the conversation layer, returning a fixed template with no CLI calls, network requests, wallet access, or side effects.

What triggers this skill?

Keywords like 'contact support', 'talk to a human', 'customer service', 'file a complaint', 'help center', 'FAQ', 'system error', 'system bug', or 'something is broken'.

Can I use this skill outside of OKX.AI?

This skill is designed specifically for OKX.AI users. It routes to OKX.AI's Help Center and support infrastructure.

Is there a phone number or email for support?

The skill provides the online chat method via the Help Center. For other contact methods, users should check the OKX.AI website directly.

Full instructions (SKILL.md)

Source of truth, from okx/onchainos-skills.


name: okx-ai-support description: "Route users to OKX.AI customer support / Help Center. Use when the user wants to contact support, talk to a human, file a complaint, give feedback, report a system error or bug, or find the FAQ / help docs. Triggers: 'contact support', 'talk to a human', 'customer service', 'file a complaint', 'give feedback', 'help center', 'FAQ', 'user guide', 'system error', 'system bug', 'something is broken', 'find help docs', 'OKX AI support', 'OnchainOS support', 'human agent'." license: MIT metadata: author: okx version: "4.0.1" homepage: "https://web3.okx.com"

OKX.AI Support — Customer Service Guidance

Guidance-only skill. It returns a fixed Help Center walkthrough so the user can reach OKX.AI support. It runs entirely in the conversation layer: no CLI call, no network request, no wallet or credential access, no side effects.

When to use

Trigger and render the template

Response

You can get help through the OKX.AI Help Center:

🔗 OKX.AI Help Center: https://okx.ai 

There you can:
* Chat with support online — talk in real time to report an issue or file a complaint

How to chat with support online:
1. Click the https://okx.ai link to go to the OKX.AI website
2. Find the support icon in the bottom-right corner of the page
3. In the chat window that appears, click Start Chat
4. Select your region, then click Continue
5. You're all set — you can start chatting right away