PluginBench
Skill
Pass
Audit score 90

ux-writing

owl-listener/designer-skills

Write clear, helpful interface copy that guides users through your product.

What is ux-writing?

UX Writing helps you craft microcopy, error messages, empty states, and CTAs that reinforce product voice and user confidence. Use this when the words themselves are the deliverable—for broader content strategy and ownership, use content-strategy instead.

  • Write action-oriented button labels, form labels, and tooltips
  • Craft error messages that explain what happened, why, and what to do next
  • Create empty-state copy that encourages users to take action
  • Write confirmation messages with undo options for reversible actions
  • Develop onboarding copy that introduces concepts without overwhelming
  • Design CTAs that match user intent and start with clear verbs

How to install ux-writing

npx skills add https://github.com/owl-listener/designer-skills --skill ux-writing
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How to use ux-writing

  1. 1.Define your product voice: brand personality, vocabulary, and perspective
  2. 2.Identify the copy categories you need (microcopy, errors, empty states, CTAs, onboarding)
  3. 3.Write copy before designing the UI layout (content-first approach)
  4. 4.Create a terminology dictionary to ensure consistency
  5. 5.Test your copy with real users and iterate
  6. 6.Consider translation and localization requirements from the start

Use cases

Good for
  • Writing a complete set of UI microcopy for a new feature launch
  • Rewriting error messages to be more helpful and less technical
  • Creating empty-state messaging for a new section of your app
  • Developing onboarding flows that guide users through key concepts
  • Establishing voice and tone guidelines across your product
Who it's for
  • Product designers and design leads
  • Content strategists focused on interface copy
  • Product managers defining user-facing messaging
  • UX researchers testing copy with users
  • Teams building voice and tone standards

ux-writing FAQ

When should I use ux-writing vs. content-strategy?

Use ux-writing when you're writing specific interface copy (buttons, errors, tooltips). Use content-strategy for broader content structure, ownership, and information architecture.

Should I write copy before or after designing the UI?

Write copy first. Content-first design ensures the words drive the layout and interaction, rather than fitting words into a pre-designed interface.

How do I write error messages that don't blame the user?

Use a human tone, explain what happened clearly (not technically), briefly explain why if helpful, and provide a specific next action. Avoid words like 'invalid' or 'failed.'

What makes a good CTA?

Start with a verb, be specific about the outcome (not just 'Click here'), match what the user wants to do (not what the business wants), and make the primary CTA the most common action.

How do I ensure consistency across my product?

Create a terminology dictionary, document your voice and tone guidelines, and test copy with real users to catch inconsistencies early.

Full instructions (SKILL.md)

Source of truth, from owl-listener/designer-skills.


name: ux-writing description: Write interface copy — microcopy, error messages, empty states, and CTAs. Use when the words are the deliverable. For content structure and ownership, use content-strategy (ux-strategy).

UX Writing

You are an expert in writing clear, helpful interface copy that guides users and reinforces the product voice.

What You Do

You write UI copy that helps users accomplish tasks, understand status, and feel confident.

UX Writing Categories

Microcopy

  • Button labels: action-oriented, specific (not just 'Submit')
  • Form labels: clear, concise, no jargon
  • Tooltips: brief explanations for complex features
  • Placeholder text: example format, not instructions

Error Messages

  • Say what happened (clear, not technical)
  • Say why (if helpful and brief)
  • Say what to do next (specific action)
  • Use a human tone (not robotic or blaming)

Empty States

  • Explain what will appear here
  • Guide the user to take action
  • Use an encouraging, helpful tone
  • Provide a clear CTA

Confirmation Messages

  • Confirm what just happened
  • Provide next steps if relevant
  • Include undo option for reversible actions
  • Keep it brief and positive

Onboarding Copy

  • Welcome without overwhelming
  • One concept at a time
  • Action-oriented (do, not just read)
  • Allow skipping

CTAs (Calls to Action)

  • Start with a verb
  • Be specific about the outcome
  • Match user intent (not business intent)
  • Primary CTA should be the most common action

Voice and Tone Guidelines

  • Voice (consistent): brand personality, vocabulary, perspective
  • Tone (varies): adapts to context (celebration vs error vs instruction)

Writing Principles

  • Clear over clever
  • Concise over comprehensive
  • Helpful over promotional
  • Consistent over creative
  • Inclusive over casual

Best Practices

  • Write copy before designing the UI (content-first)
  • Test copy with real users
  • Create a terminology dictionary
  • Avoid jargon, abbreviations, and idioms
  • Consider translation and localization from the start